Systematix Media

provide support and advice on a wide range of issues over the counter, at all of our stores, seven days a week, for all Apple products such as your MacBook, iMac, Mac Pro, Airport, Cinema Displays, iPods, Headphones.

Repairs

We can take repairs over the counter, directly at our service centre, which is open Monday to Friday, 10:00 am to 5.00 pm.

"Saha Court", Ground Floor, 8 Ganesh Chandra Avenue, Kolkata - 700013

Support by telephone

Apple Computer India provides our customers access to telephone support for the first 90 days after purchase. You can contact them directly on 1800 425 0744.

Support in store

Systematix Media does provide customer support in store, over the counter, seven days a week. Our stores are also drop off and collection points should a repair under warranty be required.

Further support

You can also visit www.apple.com/support to view Apple's extensive support knowledge base.

iPod

If you are experiencing problems with an iPod product you will find indepth support information on-line at: www.apple.com/support. If your iPod screen shows a ‘sad iPod’ icon or the screen does not show anything please try the following :-

Resetting your iPod

Toggle the hold switch on and off (slide it to hold, then back to off again). Follow this by pressing and holding down both the Menu and Select buttons for 10 seconds or until the Apple logo appears on the screen. Please repeat if the iPod does not reset on the first occassion.